For those who deliver great experiences

The Skycoaster Video System

Skycoaster, Ride Entertainment, Theme park attraction, Increased revenue, customers base and customer satisfaction

The Skycoaster Video System is developed by JoyTech together with Ride Entertainment and assisted by the Norwegian theme park Tusenfryd.

It is designed with the operator and customer in mind. Ensuring a great experience by delivering high-quality, personal and shareable videos, while avoiding additional staffing and ensuring low down-time.

Norways most popular zipline

Kollensvevet, Zipline, Theme park attraction, Increased revenue, customers base and customer satisfaction

Kollensvevet has since the beginning in 2014 been a successful attraction which has until this day entertained more than 40.000 people. In 2017 the attraction was rebuilt in order to improve safety and increase capacity. JoyTech was involved to create a system based on the three following criteria:

  1. No need for additional staffing.
  2. Edited videos within minutes after the experience.
  3. Easily shareable product.

The system was developed and delivered in 2018, and contributed to the 12% increase in total amount of customers. In 2019 every customer at Kollensvevet will receive their complementary video with the aim of increasing customer satisfaction and digital footprint.

 

Megafun Factory Indoor Wind Tunel

Megafun Factory, Indoor skydiving, Indoor windtunel, Theme park attraction, Increased revenue, customers base and customer satisfaction

 

Through the simple operation of giving each customer a wristband Megafun Factory delivers personal videos to all their customers.  The videos are included in the price. This is used as a tool to boost marketing and social engagement.

What is your ride?

4 + 1 =

Easily shareable videos creates higher social reach.

Increased customer satisfaction and loyalty.

According to our studies photos and videos from events is more desired than medals and t-shirts.

Engage participants to sign up for next years race.

Services

Personal video from the attraction

We enable you to sell or give personal, entertaining and engaging videos to your customers without the need for additional staffing.

Personal photos from the attraction
We enable you to sell or give personal, entertaining and engaging videos to your customers without the need for additional staffing.
Add-on: Action camera or 360-camera

Our system can be combined with stationary cameras and handheld cameras to capture the complete experience.

360-cameras can be used in order to give the user something out of the ordinary. An entertaining and easily shareable memory.

Add-on: Live streaming

Stream live from your attraction or to the people waiting in line. An affordable and effective way to excite potential customers.

Marketing advisory

Together with you we will work out a strategy for utilizing personal videos as a tool to attract new customers.

The five steps to shape the system at your arena

In order to create seamless experiences for the users and operators of an attraction our system is built up as a simple puzzle.

1. Select cameras

We use some of the highest quality camera systems in the market in order to ensure operational stability for years. Your arena may need cameras with very wide lens, vibrational stabilization, heavy zoom or simple a heater in order to defog or deice in complicated weather. We will find the optimal cameras for you. Depending on your attraction we can accomodate stationary cameras and action cameras.

2. Select identification

The video clips must be connected to one or more persons. Depending on your arena we can use:

  • Wristbands with chips or qr that can be used to actively trigger the cameras.
  • Wristbands or stickers which can be detected from a long distance.
  • A location-based app for free-flowing arenas. As shown in the video.

3. Installation

We take care of the installation.

4. Business model

There are many ways a video system can be used to increase customer satisfaction, average revenue per customer or annual number of customers. 

Unaffected by the choice of model we can handle payment, customer service and continuous improvement.

You can keep focusing on delivering great experiences.

Our Video Capture and Analysis Process

All our clients deliver great experiences. Our goal is to capture the essence of each persons experience and tell the story in a personal, entertaining and engaging way.

Strategy & Roadmap.

Together with our customers we define the optimal way to utilize our service in order to increase customer satisfaction, revenue per customer and amount of customers per year.

Visual & UX Design

We tailor the digital and physical experience for your brand and your users.

Development

Our services are developed to suit the a wide range of needs. If you are in need of additional solutions our skilled team of product and software developers will help you.

Launch & Monitor

Our systems are under continuous development. We are constantly looking for relevant changes in digital or social trends.

Produced videos in 2018

events

Get in touch

References